AI Specialist

We are seeking an intermediate-level Technology & Systems Specialist with approximately 4–5 years’ relevant experience, with a strong focus on AI, automation, workflow optimisation and Microsoft 365-based solutions. This role is responsible for helping...

Minimum Requirements

Qualifications

• Degree or diploma in:

• o Information Systems
• o Computer Science
• o Software Engineering
• o AI
• o Or equivalent practical experience

• 4–5 years’ experience in a technology, systems, Microsoft 365, automation or solutions-focused role

• Proven ability to translate business needs into practical AI, automation, workflow and system solutions

• Working knowledge and hands-on experience with:

o Microsoft 365 licenses, user permissions and administration basics

o Copilot Studio, including building, testing and improving agents

o Power Pages, including Azure-related setup, permissions and support

o Power Automate workflows and process automation

o Visual Studio, SharePoint sites, basic integrations, APIs and data structures

• Ability to coordinate with developers, vendors and internal stakeholders on technical tasks and system improvements

• Strong project management and problem-solving ability

• Strong practical understanding of development, configuration and troubleshooting principles

• SQL database experience and ability to support reporting or data-related troubleshooting

• Ability to assess and explain the operational, time-saving and financial impact of proposed technology solutions

• Comfortable preparing management or Exco-level project updates and communicating progress, risks and business benefits clearly