Amazon Virtual Assistant (Amazon Catalog Operations Lead)
JOB LOCATION: Remote
SALARY: TBD
JOB DESCRIPTION As an Amazon Catalog Operations Lead, you will be responsible for taking ownership of catalog workflows, reporting, and data processes for large-scale Amazon apparel catalogs. This is not a basic data entry role; you will focus on executing, quality-assuring, and improving structured backend operations to ensure data accuracy and seamless listing functionality.
KEY RESPONSIBILITIES
- Catalog Management: Populate and manage Amazon Vendor Central item setup templates and execute bulk catalog updates via flat files.
- Issue Resolution: Investigate and resolve complex catalog issues, including fixing variation errors, missing attributes, and suppressed items.
- Data Analysis & Reporting: Analyze large datasets to identify inconsistencies, builed and validate pivot-based reporting, and maintain internal tracking tools.
- Amazon Case Management: Monitor and resolve Vendor Central alerts, managing support cases to fix backend disrepancies.
- Quality Assurance: Execute strict QA and validation of all data outputs before submission to maintain flawless catalog integrity.
- Process Optimization: Troubleshoot data workflows, help document standard operating procedures (SOPs), and eventually review or delegate tasks to support team members.
LINE OF BUSINESS (LOB)
- General Virtual Assistance with a focus on Amazon Vendor Central Management
- Specialized in advanced catalog architecture, data analytics, and workflow operations (e.g., Bulk Flat Files, Complex Variations, Pivot Reporting, SOP Creation)
- Focus Areas:
- End-to-end execution and QA of apparel and footwear catalogs.
- Advanced Excel tracking and reporting tool optimization.
- Resolving complex listing suppressions and account alerts.
- Team leadership, workflow documentation, and task delegation
QUALIFICATIONS
- Advanced proficiency in MS Excel and Microsoft 365 (ability to build/validate pivot tables and manage large, messy datasets is required).
- Fluent in English with excellent written communication skills.
- High attention to detail, accuracy, and strong proactive problem-solving skills.
- Experience with Amazon Vendor Central is highly preferred.
- Background handling apparel or footwear catalogs (specifically managing complex size/color variations) is a major plus.
- Familiarity with Asana or similar project management tools is an advantage.
- Ability to follow structured workflows and adapt to increasing ownership over time.
- Available for part-time work (15-20 hours per week to start, with potential to increase).
- Willing to work on a schedule requiring a 2-3 hour overlap with US Pacific Time between 7:00 AM to 5:00 PM, Monday to Friday (at least 4 days per week).
SYSTEM REQUIREMENTS
Main Device:- Processor: Intel Core i3 / Ryzen 3 (5th Gen or higher) or AMD equivalent.
- RAM: 8 GB or higher.
- Storage: Minimum of 112 GB.
- Internet Speed: At least 20 Mbps for both download and upload speeds.
- Processor: Intel Core i3 / Ryzen 3 (5th Gen or higher) or AMD equivalent.
- RAM: Minimum 4 GB.
- Storage: Minimum of 112 GB.
- Internet Speed: At least 10 Mbps for both download and upload speeds.