Banking & Allocations Officer
Job Description:
- Download Bank Statements and ensure to send it to the branches daily
- Ensure that receipts, cheques, EFT remittances and Branch Banking are processed daily in a timely and efficient manner against individual customer accounts
- Download and process BPAY, Paybyphone and Credit Cards, Web payments and reconciliations
- Process Journals such as Refunds, Rebates, Debt Collection Expenses, Bad Debt Recovered, Legal Costs, transfers and workers compensation
- Investigate queries as they arise and liaise with the relevant internal or external customers to obtain the relevant information to clear the matter
- Assist the team with other duties when needed: sort and open mails, allocation of cheques, allocation of EFT’s
- Send Direct Debit Reports quarterly and process rejections
- Clean All Bank Statements Monthly and allocate them in their respective General Ledger
- Update invoices and credit notes
- To comply with the Group credit policy to streamline and maintain consistent business processes throughout all departments
- Maintenance of process mapping of day to day activities including updated work instructions on all major procedures pertaining to your role
- Deliver improved customer service and add value in the Shared Services Team – provide recommendations to the Supervisor and/or Financial Controller on any areas that enable more efficient / improved timely processes
- Delivery of other Ad-hoc duties as required by Business from time to time
Requirements:
- Bachelor's Degree
- Experience in Banking Operations or similar role
- Attention to detail
- Strong organizational and time management skills
- Ability to work independently and as part of a team
Benefits: