Join our dynamic team as a Budtender, where you'll be the friendly face and knowledgeable guide for customers exploring our wide selection of cannabis products. In this energetic role, you’ll provide exceptional customer service, educate clients on product offerings, and ensure a smooth retail experience. Your enthusiasm and expertise will help customers make informed choices while fostering a welcoming environment that promotes responsible consumption. This paid position offers an exciting opportunity to grow within the retail cannabis industry and develop your sales skills.
Responsibilities
Greet customers warmly and assist them in selecting products that meet their needs and preferences
Provide detailed product demonstrations and educate customers on different strains, edibles, concentrates, and accessories
Operate the point-of-sale (POS) system efficiently for retail sales transactions, including cash handling and credit card processing
Maintain accurate cash register operations, handle cash drawer balancing, and ensure secure cash handling procedures
Upsell products by highlighting new items, promotions, or complementary products to enhance customer satisfaction and sales volume
Stock shelves, organize displays, and ensure merchandise is well-presented according to merchandising standards
Conduct product demos when appropriate and answer customer questions with clear communication skills
Follow all safety protocols, including verifying legal age requirements and adhering to local regulations regarding cannabis sales
Assist with inventory management, including stock replenishment and inventory counts
Maintain excellent phone etiquette when taking orders or answering inquiries from customers or vendors
Qualifications
Previous retail sales experience preferred, especially in a customer-focused environment such as retail or hospitality
Supervising experience is a plus for those interested in leadership opportunities within the store
Strong communication skills; bilingual abilities are highly desirable to serve diverse customer bases
Familiarity with POS systems, cash register operations, and retail math for accurate transactions
Knowledge of retail store product knowledge, merchandising techniques, and stock management practices
Ability to perform basic math calculations quickly and accurately for sales transactions and inventory counts
Excellent customer service skills with a friendly, professional demeanor and phone etiquette
Experience conducting product demos or upselling is advantageous
Must be at least the legal age for cannabis sales in your jurisdiction; valid identification required
Join us in creating an engaging shopping experience where education meets enthusiasm! We’re committed to supporting your growth through comprehensive training on product knowledge, sales techniques, and regulatory compliance. This is more than a job — it’s an opportunity to be part of an innovative industry that values responsible practices and community connection.