Call Centre Representatives

We are currently hiring multiple part-time Call Centre Representatives to join our team. This is a great opportunity for individuals looking for flexible hours while gaining valuable customer service experience in a supportive remote environment.

What You'll Do

• Handle incoming customer calls in a professional and friendly manner.

• Assist customers with questions, concerns, and service requests.

• Provide accurate information about products, services, and policies.

• Update customer records and document interactions.

• Escalate issues when necessary to ensure proper resolution.

• Deliver a positive customer experience on every call.

What We're Looking For

• Strong communication and listening skills.

• Customer-focused attitude with problem-solving ability.

• Basic computer and data entry skills.

• Ability to work independently and stay organised.

• Previous call centre or customer service experience is an asset but not required.

What We Offer

• Part-time remote position.

• Flexible scheduling.

• Competitive hourly pay.

• Paid training and ongoing support.

• Opportunities for growth and advancement.

• Supportive and team-oriented environment.