Clinical Administrator
Clinical Administrator
- Location: Remote
- Salary: £25,000
- Job Type: 6 month FTC, Full Time
- Start Date: ASAP
Are you an organised and detail-oriented administrator with experience in healthcare? Do you enjoy supporting clinical teams and ensuring clients receive the care they need? At RTN Mental Health Solutions, we are seeking a Clinical Administrator to join our Clinical Operations team. In this role, you’ll support the smooth running of our referral process, helping clients access high-quality, timely mental health care. This is an exciting opportunity to be part of a supportive, values-led organisation where your work directly contributes to improving outcomes for clients.
Why Join Us?
- Make an Impact – Play a key role in ensuring clients receive timely and high-quality mental health support.
- Supportive Team Culture – Join a collaborative, values-led organisation focused on compassion, professionalism, and integrity.
- Flexible Working – Choose between remote working or being based in our Deal or Cheltenham offices.
- Career Growth – Gain valuable experience in healthcare administration, with opportunities for development.
Key Responsibilities
- Referral Management – Process and review client referrals, ensuring compliance with NHS and NICE criteria, and follow up with referrers for any missing information.
- Administrative Support – Maintain accurate records, support team communications, and assist with data entry and quality assurance.
- Governance & Compliance – Handle sensitive information with discretion and uphold safeguarding, confidentiality, and RTN’s professional standards.
Who We’re Looking For
- Detail-oriented, with strong organisational and multitasking skills.
- A confident communicator, able to engage professionally with clients and healthcare professionals.
- Proactive, adaptable, and comfortable working both independently and as part of a team.
Requirements
Essential:
- Previous administrative experience in healthcare, psychological, or neurodevelopmental services
- Excellent written and verbal communication skills.
- Ability to work accurately under pressure in a fast-paced environment.
- Proficiency with Google Workspace or Microsoft Office (especially Google Sheets/Excel).
- Ability to manage confidential information with discretion.
Desirable:
- Experience with data entry, quality assurance, and record-keeping.
- Psychology or health-related qualification (e.g., degree or certification).
- Familiarity with NHS or mental health referral pathways.
Benefits
- Flexible remote working
- Casual dress.
- Company pension.
- Supportive, collaborative team culture.