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Communications Dispatcher I (APD E911)
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Communications Dispatcher I (APD E911)
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About the position
Performs radio communication dispatch and telecommunication duties for the Atlanta Police Department. Works under direct supervision and follows standard procedures and written instructions to accomplish assigned tasks. Duties include but are not limited to receives and processes calls from the public in the 911 Center. Determines the nature and location of the emergency and passes information to the appropriate dispatcher for action (fire, police, medical, other public safety). Provides information and instructions to the caller depending on the emergency circumstances. May remain in communication with the caller if needed for liaison. Keeps notes, recordings, records, etc. as required.
Responsibilities
Receives and processes calls from the public in the 911 Center.
Determines the nature and location of the emergency and passes information to the appropriate dispatcher for action (fire, police, medical, other public safety).
Provides information and instructions to the caller depending on the emergency circumstances.
May remain in communication with the caller if needed for liaison.
Keeps notes, recordings, records, etc. as required.
Requirements
Works under direct supervision and follows standard procedures and written instructions to accomplish assigned tasks.
