Delivery Station Customer Service Specialist — Fast-Paced, 40+hrs

Amazon is seeking a Delivery Station Customer Service Associate in Springfield, MO, to enhance the customer experience by providing in-station, real-time support for packages and guidance to customers. You will connect customers with experts for the latest information and ensure a positive outcome through empathetic communication and timely responses.

Based at one of our last‑mile delivery warehouses, you’ll work with warehouse staff, delivery partners, and customers to resolve issues and