[Hiring] Project Lead, Client Onboarding @Ventra Health, Inc.
Role Description
The Project Lead, Client Onboarding at Ventra Health is responsible for managing the end-to-end onboarding of multiple healthcare clients into our coding and billing services. This includes:
- Gathering setup data
- Leading client and internal meetings to support data interface and billing system setups
- Coordinating with vendor partners to ensure a smooth transition to the Client Success and Service Delivery teams post go-live
This role le cross-functional teams through 1–3 month onboarding projects. The Project Lead brings strong project management skills, a solid understanding of the revenue cycle, and the ability to drive operational improvements that support Ventra Health’s mission of delivering high-quality, efficient RCM coding and billing services.
Qualifications
- Bachelor’s Degree
- Five (5) years of related project management experience
- Effective oral and written communication skills
- Experience managing multiple projects
Requirements
- Working knowledge of Revenue Cycle Management specific to coding and billing
- Working knowledge of project management tools and software
- Strong strategic thinking skills
- Strong complex project implementation skills
- Strong process development skills
- Strong word processing, spreheet, database, and presentation software skills
- Strong management level oral, written, and interpersonal communication skills
- Strong presentation development and delivery skills
- Strong decision-making skills
- Strong time management skills
- Strong organizational skills
- Ability to independently and successfully apply business process acumen to process improvement projects, with measurable business performance improvement outcomes
- Ability to influence, negotiate and lead across internal constituencies regardless of title or authority
- Ability to work against a plan, meet deadlines and produce deliverables relative to target dates
- Ability to establish trust and credibility at all levels of an organization
- Ability to communicate with a variety of stakeholders (both functional peers and those at the executive level) from both internal and external organizations
- Ability to effectively work with a diverse set of stakeholders to coordinate project implementations
- Ability to take initiative and effectively troubleshoot while focusing on innovative solutions
- Ability to exercise sound judgment
- Ability to handle highly sensitive and confidential information appropriately
- Ability to initiate and maintain professional relationships
- Ability to remain flexible and work within a collaborative and fast-paced environment
- Ability to communicate with diverse personalities in a tactful, mature, and professional manner
Benefits
- Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons
- This position is also eligible for a discretionary incentive bonus in accordance with company policies