Part Time Customer Service Agent (Ramp) – YYZ
Canada, Toronto
Airport Customer Service
31-Aug-2026Ref #: 33820
How you'll help us Keep Climbing (overview & key responsibilities)
As a Baggage Handler/Ramp Operator, you will work with an innovative team whose common goal is to ensure that our customers' baggage and cargo arrives safely and on time to drive a positive customer experience. Responsibilities for this position include, but are not limited to:- Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft
- Responsible for on-time connections by guiding incoming and departing aircrafts from the gate positions
- Safeguard cargo, baggage and mail from damage, loss, and weather
- Safely drive and operate ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion
- Repeatedly lift and load baggage onto carts and ensure each bag reaches its destination
- Operate baggage scanners and computers to ensure baggage and cargo are routed correctly to the passenger's destination
- Practices safety conscious behaviors in all operational processes and procedures
What you need to succeed (minimum qualifications)
- Have a high school diploma or GED/CAEC equivalent
- Consistently makes safety and security, of self and others, the priority
- Embraces a diverse set of people, thinking, and styles
- Be at least 18 years of age
- Frequently lift bags or items weighing up to and including 80 pounds
- Be authorized to live and work in the country you are applying to
- Possess entry-level computer skills
- Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation
- Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends, and holidays
- Must be fluent, both written and orally, in English
- Must currently hold a valid Canadian driver’s license
What will give you a competitive edge (preferred qualifications)
- Possession of a valid Canada RAIC and D/A license
- Previous Airport Ramp Operations experience