Receptionist for Yoga Studio

Yoga Studio Receptionist

Location: Al Quoz, Dubai, UAE
Industry: Yoga & Wellness Studio
Department: Front Office / Guest Experience

About the Role

We are looking for a friendly, organized, and customer-focused Receptionist to join our yoga studio. The ideal candidate will have hands-on experience with Mindbody, strong communication skills, and a genuine interest in creating a welcoming experience for members and guests.

Key Responsibilities

• Welcome and assist members and guests in a warm and professional manner.
• Manage class bookings, cancellations, waitlists, memberships, and packages through Mindbody.
• Handle check-ins and ensure the studio schedule is updated accurately.
• Process payments, memberships, packages, and retail transactions.
• Answer phone calls, WhatsApp messages, emails, and customer enquiries promptly.
• Explain class schedules, memberships, packages, and studio policies to clients.
• Monitor bookings and communicate any class changes or updates to members.
• Maintain accurate client records and update member information in Mindbody.
• Support membership renewals and follow up with clients when required.
• Coordinate with yoga instructors and the studio management team regarding class schedules and client requirements.
• Maintain a clean, organized, and welcoming reception area.
• Handle customer concerns professionally and escalate issues to management when required.
• Support daily studio opening and closing procedures.

Requirements

• 1–2+ years of receptionist/front desk experience, preferably in a yoga, fitness, wellness, or hospitality environment.
• Hands-on experience with Mindbody is essential.
• Excellent English communication skills, both written and verbal.
• Strong customer service and interpersonal skills.
• Good computer skills and ability to learn new systems quickly.
• Well-organized, reliable, and able to multitask in a busy studio environment.
• Professional appearance and positive attitude.
• Experience in Dubai/UAE is preferred.
• Knowledge or interest in yoga, Pilates, fitness, or wellness is an advantage.

What We Are Looking For

Someone who is warm, energetic, detail-oriented, and confident dealing with clients, while being comfortable managing bookings and daily front-desk operations independently.

If you have strong Mindbody experience and enjoy working in a wellness environment, we would love to hear from you.

Pay: From AED1.00 per hour

Work Location: In person