Senior eCommerce Key Account Manager (Amazon Vendor Central)
Our client in Markham, ON is seeking a highly driven Senior eCommerce Key Account Manager to lead and grow their national Amazon business.
Reporting directly to the Director of eCommerce, this role owns the Amazon channel P&L and is responsible for driving revenue growth, profitability, forecasting, pricing strategy, promotional planning, trade investments, and overall account performance through Amazon Vendor Central.
This is an excellent opportunity for a candidate who has managed Amazon Vendor Central businesses within a CPG, food, consumer products, retail, or related environment and is comfortable owning the account end-to-end.
What You'll Be Doing
- Own and manage the national Amazon business.
- Lead Amazon Vendor Central account strategy, growth initiatives, and commercial planning.
- Build relationships with Amazon Vendor Managers, category teams, brand specialists, suppliers, and internal stakeholders.
- Own annual business planning, account negotiations, pricing discussions, promotional funding, and trade investments.
- Manage Amazon-specific activities including PO review, inventory planning, assortment management, pricing, content, and account health.
- Develop and execute annual promotional calendars including Prime Day, Deals, Coupons, and seasonal events.
- Align forecasting, inventory planning, and promotional programs with annual operating plans.
- Proactively manage buyability issues, pricing flags, listing suppression, inventory concerns, and account performance risks.
- Analyze sales, POS, market share, profitability, inventory, and competitive data to drive growth opportunities.
- Prepare and deliver business reviews and executive-level presentations.
- Work cross-functionally with Finance, Marketing, Supply Chain, Operations, and external partners to drive results.
- 3+ years of Amazon Vendor Central experience ( mandatory )
- Experience managing Amazon accounts within Food, CPG, Retail, Consumer Products, Beauty, Health & Wellness, or similar industries
- Experience owning account P&Ls, forecasting, pricing strategy, and promotional planning
- Experience negotiating pricing, trade investments, and commercial agreements
- Strong understanding of Amazon retail operations, account performance, inventory management, and digital merchandising
- Advanced Excel skills and ability to analyze large datasets and present actionable recommendations
- Experience working directly with Amazon Vendor Managers and key stakeholders
- Strong presentation, communication, and relationship-building skills
- Comfortable owning an account end-to-end and influencing senior stakeholders