Technicien principal, Détection de gaz et instrumentation

August 19, 2026

Job Description:

Provide customer support and advanced field technical support within Honeywell’s Process Measurement & Control Service Team
Identify, investigate, resolve, analyze root causes, and replicate advanced technical issues experienced by the field team
Troubleshoot hardware/software and solve equipment problems
Provide direct support to internal and external customers
Liaise between Field Service and Technical Support/Engineering
Create timely, detailed, and accurate analysis reports
Provide technical service and customer solutions
Prepare service quotations and manage service documentation
Schedule and coordinate service appointments
Manage challenging projects to ensure customer satisfaction
Ensure team technical competency and help develop training curriculum for the Field Organization
Collaborate with multiple departments and stakeholders
Ensure proper documentation and recording of all activity and communication

Requirements:

Minimum of 2 years of experience in field service engineering or a related role
Valid Class 5 driver’s license
Must speak French and functional English
Significant experience in customer and product support
Industry experience preferred
Strong communication and interpersonal skills
Continuous improvement mindset and leadership capabilities
Experience with Salesforce.com, SharePoint, SAP, and Excel
Excellent organizational skills
Ability to train and motivate others
Proficiency in Microsoft Office, including Excel, Word, SharePoint, and PowerPoint
DEC, Engineering degree, or equivalent work experience valued
High School Diploma + DEP valued

Benefits:

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